CRM
One place for every customer, job, and lead. A diary and address book that tells you what's overdue and what's next.
Systems & automation
Most small businesses are drowning in the same admin - missed follow-ups, spreadsheets, sticky notes, a WhatsApp thread that's somehow become the filing system. I fix that the same way I build websites: built first, shown to you, no obligation.
Why bother
0%
average sales increase reported by small businesses after adopting a CRM
0+
hours a month typically saved by automating repetitive admin
0x
more likely to convert a lead when you follow up within the hour
Based on published research into small business CRM & automation adoption.
Sound familiar?
None of this is a "you" problem. It's what happens when a growing business runs on memory and good intentions.
This isn't about working harder. It's about the admin doing itself.
What I build
One place for every customer, job, and lead. A diary and address book that tells you what's overdue and what's next.
Review requests, reminders, follow-ups, invoice chasing - done automatically, without you typing the same message twice.
Bespoke builds for whatever off-the-shelf software doesn't cover - the specific, fiddly bit unique to how you work.
The point of all of it. Less time on admin, more time on the work that actually pays.
Why it's worth it
Not features for the sake of it - real, day-to-day differences.
Never chase a job from memory again
Reviews, reminders and follow-ups happen without you lifting a finger
One dashboard shows what's booked, quoted and paid - always up to date
Hours back every week for the work that actually pays
Nothing falls through the cracks - every customer and job, tracked
Built around how you already work - no new habits to learn
How it works
I look at how you currently handle jobs, customers, and admin - the systems you're already using, the gaps, the manual bits eating your time.
I build a working system around what you actually need. No upfront meetings to sit through, no forms to fill in first.
One month, free. Keep it if it helps. If it doesn't, no cost, no hard feelings, no follow-up calls.
What this looks like
Here's the kind of change this makes, for a typical trade or small business:
Before: job details spread across a notebook, a spreadsheet, and a dozen WhatsApp threads. Follow-ups happen if someone remembers to do them.
After: one dashboard. Every job and every customer in one place - what's booked, what's overdue, what's been paid. Reminders and follow-ups go out on their own.
Already had a site built with us? Ask about a free trial month of a custom system - no cost to see if it fits.
New here? Same offer applies. Tell me about your business and I'll build something round it, free to try.